Who we are
SOINTU is an independent creative and technology venture. In this note, “SOINTU”, “we”, “us” and “our” refer to the SOINTU venture operating this website.
For privacy questions or requests, write to [email protected].
What we collect
We collect the information you choose to send through the contact form: your name, email address, organisation if provided, enquiry type, message and confirmation that we may use your details to respond.
Our hosting environment may also record technical information such as your IP address, browser and device information, requested pages and timestamps for security, diagnostics and service reliability.
We do not ask for accounts, payment details or sensitive personal information through this website.
How we use information
We use enquiry information to read and respond to your message, understand the context of a potential collaboration, and keep an appropriate record of the conversation.
Technical information is used to operate and secure the site, diagnose faults, prevent abuse and understand whether the site is functioning correctly. We do not use it to build advertising profiles.
Contact form delivery
Contact form messages are delivered by email using SMTP2GO, a third-party email delivery service. The content of your enquiry is transmitted through that service so that it can reach our inbox.
Retention
We keep enquiries for as long as needed to respond and maintain a reasonable record of the conversation. Server logs are retained for a limited operational period and then removed or overwritten.
Your choices
You can ask us about the information we hold about you, request a correction, or ask us to delete it where appropriate. Write to [email protected] and we will consider the request in light of any records we need to keep.
Security
We take reasonable technical and organisational measures to protect information. No transmission over the internet can be guaranteed to be completely secure, so please avoid sending sensitive information through the contact form.
Changes to this note
We may update this note as the site or our practices change. The date at the top of the page shows when it was last revised.